[. . . ] Windows® reported actual CPU speed may not reflect the maximum CPU speed. Portability -- Rechargeable battery pack provides hours of use without AC power. Sony audio and video quality -- High-quality MPEG1/MPEG2 video, which supports full-screen display and enables you to take advantage of today's advanced multimedia applications, games, and entertainment software. Multimedia features -- Enjoy the stereo speakers or use a pair of headphones (not supplied) to listen to audio CDs and DVDs. [. . . ] Preinstalled software may not be identical to retail versions, or include supporting documentation. Adobe® Acrobat® Reader® -- Adobe Systems Inc. Existing Quicken users may be required to pay upgrade fee. 32 Software Overview Sony ScreenBlastTM ACID* -- Sony Pictures Digital Entertainment Sony ScreenBlastTM Sound Forge* -- Sony Pictures Digital Entertainment Sony on Yahoo!WinDVD® -- InterVideo, Inc. 33 VAIO® Computer Quick Start Software Support Information Adobe® Acrobat® Reader®, Photoshop® Elements, Premiere® LE (Adobe Systems Inc. ) Web site e-mail phone fax hours http://www. adobe. com/ techdocs@adobe. com 206-675-6126 (fee-based support) 206-628-5737 M-F, 6 AM-5 PM (PST) America Online® (America Online, Inc. ) Web site phone hours http://www. aol. com/ 800-827-6364 7 days a week, 24 hours a day Arcsoft PhotoPrinter® 2000 Pro (ArcSoft, Inc. ) Web site e-mail phone fax hours http://www. arcsoft. com support@arcsoft. com 510-440-9901 510-440-1270 M-F, 8:30 AM-5:30 PM (PST) Drag'n Drop CD (DigiOn, Inc. , and Easy Systems Japan Ltd. ) Web site http://www. easy. co. jp/dde/sony/tosupportne. html EarthLink Network Total Access® (EarthLink, Inc. ) Web site e-mail phone hours http://support. earthlink. net/ support@earthlink. net 800-890-5128 or 800-890-6356 7 days a week, 24 hours a day 34 Software Support Information PC-Cillin® 2000 (Trend Micro, Inc. ) Web site phone hours http://www. antivirus. com/pc-cillin/support/ 510-859-0308; 900-820-8324* M-F, 8 AM-5 PM (PST) * Support from 510-859-0308 is free of charge, but subject to delays. Support from 900-820-8324 is fee-based, but offers immediate response. Quicken® (Intuit Inc. ) Web site phone hours http://www. intuit. com/support 900-555-4932; 800-644-3193* M-F, 5 AM-5 PM (PST) * Support from 900-555-4932 is fee-based. Support from 800-644-3193 is automated and free of charge. QuickTime® (Apple Computer, Inc. ) Web site phone hours http://www. apple. com 800-275-2273 M-F, 6 AM-6 PM (PST) RealJukebox®, RealPlayer® (RealNetworks, Inc. ) Web site e-mail http://service. real. com/rjoptions. html http://service. real. com/help/call. html (online email form) Sony Applications (Sony Electronics Inc. ) Web site phone hours http://www. sony. com/pcsupport 888-4-ACER-PC (888-476-6972)* 7 days a week, 24 hours a day * Support from 1-888-4-ACER-PC is free of charge for 90 days after the original date of purchase. 35 VAIO® Computer Quick Start Windows® Operating System, Word (Microsoft Corp. ) Web site phone hours http://www. sony. com/pcsupport 888-4ACERPC (888-476-6972)* 7 days a week, 24 hours a day * Support from 1-888-4-ACER-PC is free of charge for 90 days after the original date of purchase. WinDVD® (InterVideo, Inc. ) Web site phone http://www. intervideo. com 510-651-0888 Sony Service Center For the Sony Service Center nearest you, call 1-888-4-ACER-PC (1-888-476-6972) or find Sony Customer Service on the Web at http://www. sony. com/pcsupport. 36 Using the Recovery CDs This section provides you with details on your Sony Application, Driver, and System Recovery CDs. Application, Driver, and System Recovery CDs Using Your Recovery CDs 37 VAIO® Computer Quick Start Application, Driver, and System Recovery CDs Your computer comes with the following Application Recovery, Driver Recovery, and System Recovery CDs. You will need an optical disc drive (supplied with selected models) to use these recovery CDs. If your computer does not come with an optical disc drive, use an external optical disc drive. This CD enables you to reinstall individual applications and device drivers if they become corrupted or are erased. This CD enables you to reinstall individual device drivers if they become corrupted or are erased. This CD enables you to restore the operating system and software that shipped with your computer if they become corrupted or are erased. This CD restores your computer to its original factory settings, so user data and applications installed since you started using your computer will be lost. For models that come with a docking station, make sure you connect the docking station to the computer before using the recovery CDs. 38 Using Your Recovery CDs Using Your Recovery CDs The following sections describe how to use the Application Recovery and System Recovery utilities. To use the Application Recovery CD(s) The Application Recovery CD utility enables you to reinstall individual software applications, device drivers, and to repair software applications if they become corrupted or are erased. See "To use the Application Recovery CD(s)" on page 39 for more information. The System Recovery CD(s) contains a backup copy of all the software originally installed on your hard disk drive. It can be used only to recover the hard disk of the computer you purchased. System Recovery options System Drive Recovery -- All data on Drive C is deleted. The factory default settings and software applications are restored on this drive only. Change Partition Size -- All partitions, custom installations, and changes are removed from the hard disk drive. The original, preinstalled operating system and software applications are restored. Recovery to Original Factory Defaults -- All data and partitions are removed from the hard disk drive. All original factory settings, operating system, and preinstalled software is restored. The System Recovery utility does not back up your system's data. If you wish to retain your system data, perform a backup to an external media. Using the System Recovery CD(s) Your system may take a few minutes to load necessary files. Shut down your computer as described in the "Shutting Down Your Notebook" on page 28 of your supplied Quick Start. [. . . ] See "To use the Driver Recovery CD(s)" on page 40 for more information. My touchpad does not work properly. You may have disabled the touchpad without connecting a mouse to the notebook. To enable the touchpad: 1 Press the Windows key and use the arrow keys to select Programs, and then Sony Notebook Setup. 48 Troubleshooting 2 3 Select the Touchpad tab using the arrow keys. Select Enable Touchpad, and then press the Enter key. You must restart the notebook to make the touchpad work again. If your touchpad is interpreting a single tap as a double-click, you must adjust the button assignments. [. . . ]